Book Titles

…locus of control theory… argues that motivation is closely connected to whether people feel like they have control over their ultimate success in an endeavor.

When you have a say in what you’re doing…, you’re much more motivated than when you feel like your actions are largely controlled by outside forces…

…knowledge work will always be defined by large amounts of autonomous action.

Locus of control theory… unavoidably applies: it simply won’t work to radically change workflows without the input of those who must use them.

…backup systems provide the peace of mind that nothing too bad can happen in the time it might take to recognize and fix flaws with the new process.

A better strategy for shifting others’ expectations about your work is to consistently deliver what you promise instead of consistently explaining how you’re working.

Don’t let things fall through the cracks, and if you commit to doing something by a certain time, hit the deadline, or explain why you need to shift it.

The better you are at what you do… the more freedom you earn to be idiosyncratic in how you deliver – no explanation required.

…people don’t like changes they can’t control.

Optimize processes… not people. – Andy Grove