|
|
A World Without Email:
In the modern world, knowledge workers now feel under siege by obligations.
|
57 |
|
|
A World Without Email:
…friction drastically reduces the requests made on your time and attention…
|
59 |
|
|
A World Without Email:
Too little friction can lead to feedback loops that spiral out of control…
|
59 |
|
|
A World Without Email:
…we often overestimate the rational nature of our workloads. If a task is on our plate, it’s because it’s important – part of the job.
|
60 |
|
|
A World Without Email:
When we made communication free, we accidentally triggered a massive increase in our relative workload.
|
60 |
|
|
A World Without Email:
…pursue the obvious fix: replace the hyperactive hive mind with alternative workflows that still get things done, but sidestep the worst of these misery-inducing side effects.
|
61 |
|
|
A World Without Email:
…asynchronous communication complicates attempts to coordinate, and therefore, it’s almost always worth the extra cost required to introduce more synchrony.
|
80 |
|
|
A World Without Email:
…the pattern of responsiveness emerges, then becomes a new default… in some sense, email chose it for them.
|
84 |
|
|
A World Without Email:
It doesn’t require a large leap of speculative evolutionary psychology to arrive at the reasonable conclusion that Homo sapiens are well adapted to small-group collaboration.
|
85 |
|
|
A World Without Email:
…the most natural way for small groups to coordinate is in a free-form manner.
|
86 |
