Book Titles

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How to Change What’s Not Working

By Dan Heath

Year Published: 2025
ISBN-13: 978-1668062098
Categories: Achievement, Change, Work

54 Quotes Found

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Feeling stuck is dispiriting. The failure to improve and thrive can seep into your self-image.

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The curse of a bad set of habits is that all the unnecessary things you’re doing actually come to seem necessary.

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Every system is perfectly designed to get the results it gets.

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To spark change, we shouldn’t think AND, we should think INSTEAD OF. Less of this, more of that.

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It’s a stunning oversight: The biggest motivator of employees is nowhere on the radar of the average boss.

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…what looks like ‘mismanagement’ is often the accidental accretion of outdated habits.

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…most corporate decisions are made using ‘guess-a-thons.’ People sit around and duel in the land of ideas.

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When we go and see the work, we stop debating ideas and start discovering them.

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We think because we can use something, because it operates as we expect, that we understand it. That’s a problem…

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Going and seeing the work, ultimately, is about observation and consultation.

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