|
|
The Effective Manager:
It will make it much easier for them [your directs] to receive feedback if they know what’s coming and why it’s coming.
|
142 |
|
|
The Effective Manager:
Tell your directs that negative feedback isn’t about punishment; it’s about doing things better. It is about the future.
|
143 |
|
|
The Effective Manager:
Great managers will tell you that they give out far more positive than negative performance communications.
|
144 |
|
|
The Effective Manager:
Positive feedback is a much more powerful tool than negative feedback.
|
145 |
|
|
The Effective Manager:
…we’re obligated as managers to get the most out of our directs as we can.
|
147 |
|
|
The Effective Manager:
Coaching is most effective when it is collaborative.
|
149 |
|
|
The Effective Manager:
We have to define what the measure of success is for the behavior we’re expecting to change.
|
150 |
|
|
The Effective Manager:
…to avoid doing anything that might be wrong, what most of us do is nothing at all.
|
152 |
|
|
The Effective Manager:
We all seem to want silver bullets – quick and easy… Stop looking for those (there aren’t any). Start thinking about things that might work.
|
152 |
|
|
The Effective Manager:
The idea with all brainstorming is simply to go for volume, not accuracy.
|
153 |
