Book Titles

The adult learning model says the best way to learn is to do.

…a direct who has already agreed… is much more likely to listen to the details with an attitude of ownership and trying to solve the problem.

Never ask a question whose answer you don’t intend to honor.

The overwhelming majority of nos are based on workload issues.

…data show that men and women make equally good managers and, for that matter, executives.

…most managers are very bad at [managing people], yet that’s the most valuable thing they do as a manager.

Success at work is about what you do – you are your behaviors. Almost nothing else matters.