|
|
The Making of a Manager:
…we are not separate people at work and at home – sometimes the personal blends into the professional, and that’s okay.
|
065 |
|
|
The Making of a Manager:
…a coach’s best tool for understanding what’s going on is to ask. Don’t presume you know what the problem or solution is.
|
067 |
|
|
The Making of a Manager:
Your job as a manager isn’t to dole out advice or ‘save the day’ – it’s to empower your report to find the answer herself.
|
067 |
|
|
The Making of a Manager:
When we are going through tough times, the thing that’s often the most helpful isn’t advice or answers but empathy.
|
069 |
|
|
The Making of a Manager:
Recognition for hard work, valuable skills, helpful advice, or good values can be hugely motivating if it feels genuine and specific.
|
072 |
|
|
The Making of a Manager:
Don’t let the worst performers dominate your time – try to diagnose, address, and resolve their issues as swiftly as you can.
|
072 |
|
|
The Making of a Manager:
The rising stars on your team may not be clamoring for your attention, but if you help them to dream bigger and become more capable leaders, you’ll be amazed at how much more your team can do as a whole.
|
073 |
|
|
The Making of a Manager:
Don’t compromise your values for someone who thinks it’s okay to bully others. You and your team deserve better.
|
074 |
|
|
The Making of a Manager:
Each of us ought to be working in an environment that we love with the people who share our passions.
|
076 |
|
|
The Making of a Manager:
…protecting low performers only increases the damage when, inevitably, a manager is forced to let them go.
|
078 |
