
|
The Messy Middle:
Take great care to ensure past assumptions and old truths never obstruct new discoveries. Be open, humble, and eager to learn that you’re wrong – before someone else does.
|
193 |

|
The Messy Middle:
Speed through the generic stuff, but take the time you need to perfect the few things that you’re most proud of.
|
195 |

|
The Messy Middle:
Remember that customers don’t engage with functionality. They engage with experiences.
|
195 |

|
The Messy Middle:
To give bold ideas a chance, sometimes you need to act first and then adjust them as necessary.
|
200 |

|
The Messy Middle:
The bolder your idea – and the more foreign the change – the more pushback you should expect.
|
200 |

|
The Messy Middle:
Society tends to eventually celebrate what was, at first, shunned. Companies are no different.
|
202 |

|
The Messy Middle:
The best decisions tend to be the hardest and least popular.
|
203 |

|
The Messy Middle:
When working in a group, innovators must be willing to be the fool.
|
204 |

|
The Messy Middle:
For extraordinary outcomes, seek conviction in your work and build teams that value conviction over consensus.
|
205 |

|
The Messy Middle:
Don’t give those resistant to change false hope for things staying the same; when a decision is made, declare the implications and chop off the rearview mirror.
|
207 |