Quotes

Off Balance, Page 132

…there is a strong link between adding value and adding satisfaction.

How to Become a Rainmaker, Page 132

Your dress should signal confidence, success, expertise, sensitivity, professionalism, and attention to detail. Dressing with care flatters your customer.

Sooner Safer Happier, Page 132

In a crisis, people generally use their initiative and don’t wait to be given step-by-step orders. The trick is to maintain this without the chaos.

Unapologetically Ambitious, Page 132

…you should choose the life you want and make decisions to support that lifestyle.

How, Page 132

Transparency – the new conditions of the world that allow us to see past the medium to get to the heart of the message – fundamentally changes almost every way we conduct our lives in public…

The Infinite Game, Page 132

Ethical fading is a condition in a culture that allows people to act in unethical ways in order to advance their own interests, often at the expense of others, while falsely believing that they have not compromised their own moral principles.

Quit, Page 132

In large part, we are what we do, and our identity is closely connected with whatever we’re focused on, including our careers, relationships, projects, and hobbies. When we quit any of those things, we have to deal with the prospect of quitting part of our identity. And that is painful.

Fail Fast, Fail Often, Page 132

Sometimes the biggest risk is the future that you will end up with if you are unwilling to change.

Why Managers Matter, Page 132

Not only is concentrated managerial power here to stay, but management authority has become even more essential than it was in earlier eras.

Getting to Yes, Page 132

After recognizing [a dirty] tactic, consider bringing it up with the other side.