Quotes

The Rock Crusher, Page 049

The team delivers the best value when it has a steady flow of the right work…

The Advantage, Page 49

Most people are generally reasonable and can rally around an idea that wasn’t their own as long as they know they’ve had a chance to weigh in.

The Lean Product Playbook, Page 49

…the high importance, low satisfaction quadrant [of importance versus satisfaction] is the best place to pursue opportunities.

Influence, Page 49

A person who violates the reciprocity rule by accepting without attempting to return the good acts of others is disliked by the social group.

Predictably Irrational, Page 049

Zero is an emotional hot button – a source of irrational excitement.

The Lean Product Playbook, Page 50

When a new product enables such a better way of doing something that people can’t imagine going back to the old way, that’s disruptive innovation.

Influencer, Page 050

Often it’s the obvious but under-used behaviors that prove vital.

Influence, Page 50

…it is not so puzzling that in the name of reciprocity, we often give back more than we have received.

Competing in the New World of Work, Page 050

The pandemic made the shift toward agile a necessity, not a choice.

Never Eat Alone, Page 50

…there is genius, even kindness, in being bold.