Quotes

Drive, Page 51

When the reward is the activity itself – deepening learning, delighting customers, doing one’s best – there are no shortcuts. The only route to the destination is the high road.

The Advantage, Page 51

The only way to prevent passive sabotage is for leaders to demand conflict from their team members…

Give and Take, Page 51

Dormant ties are the neglected value in our networks, and givers have a distinctive edge over takers and matchers in unlocking this value.

How, Page 52

When it comes to human conduct there is tremendous variation, and where a broad spectrum of variation exists, opportunity exists.

The Effective Manager, Page 52

…managers have to be sure to do what they say they’re going to do.

Blink, Page 52

…if we are to learn to improve the quality of the decisions we make, we need to accept the mysterious nature of our snap judgments.

Quit, Page 52

One of the key findings of prospect theory is loss aversion, recognizing that the emotional impact of a loss is greater than the corresponding impact of an equivalent gain.

Getting to Yes, Page 52

As long as you do not seem to imply that the other side’s interests are unimportant or illegitimate, you can afford to take a strong stance…

Deep Work, Page 52

…knowledge workers in real offices… found that an interruption, even if short, delays the total time required to complete a task by a significant fraction.

Bullshit Jobs, Page 052

Being forced to supervise people who don’t need supervision is actually a fairly common complaint.