Quotes

Something Really New, Page 048

Cultural problems are particularly intractable, but these problems must be confronted.

Winners Never Cheat, Page 48

Real winners never sneak to finish lines by clandestine or compromised routes. They do it the old-fashioned way – with talent, hard work, trust, fairness, and honesty.

Never Split the Difference, Page 48

Mirroring is the art of insinuating similarity, which facilitates bonding.

On Becoming a Leader, Page 048

Applauding yourself for the small successes, and taking the small bow, are good ways of learning to experience life each moment that you live it. And that’s part of inventing yourself, of creating your own destiny.

Tribes, Page 048

The products and services that get talked about are the ones that are worth talking about.

The No Asshole Rule, Page 48

The bad news is that these oppressors cost organizations far more than their leaders and investors usually realize.

Overwhelmed, Page 48

…in addition to showing status, busyness is a new kind of high.

Something Really New, Page 048

It is very rare that the financial decision to create a new product is based on deep knowledge of market research.

Switch, Page 48

We need to switch from archeological problem solving to bright-spot evangelizing.

Focus, Page 48

While the mind sometimes wanders to pleasant thoughts or fantasy, it more often seems to gravitate to rumination and worry.