Quotes

Radical Candor, Page 005

…emotional labor is not just part of the job, it’s the key to being a good boss.

Think Like a Champion, Page 005

Being true to yourself and your work is an asset. Remember that assets are worth protecting.

How to Talk with Anyone about Anything, Page 006

When a person feels seen, heard, and valued, they feel safe physically and emotionally, which promotes connection.

Leading the Unleadable, Page 6

…the work of leadership is all about people.

Unreasonable Hospitality, Page 006

We are in the middle of a digital transformation. That transformation has enhanced many aspects of our lives, but too many companies have left the human behind.

Winners Never Cheat, Page 6

Humans seldom have created anything of lasting value unless they were tired or hurting.

Quiet Leadership, Page 6

The act of having an aha moment gives off the kind of energy needed for people to become motivated and willing to take action.

Unreasonable Hospitality, Page 006

…while it may be impossible to quantify in financial terms the impact of making someone feel good, don’t think for a second that it doesn’t matter. In fact, it matters more.

Blue Ocean Strategy, Page 006

The reality is that industries never stand still. They continuously evolve.

A Game Plan for Life, Page 006

You need to allow yourself the luxury of learning… there is nothing more valuable than learning from someone who has been there.