Quotes

Getting to Yes, Page 39

Sometimes the problem is not too little communication, but too much. When anger and misperception are high, some thoughts are best left unsaid.

Mistakes Were Made (but not by me), Page 039

When people do a good deed, particularly when they do it on a whim or by chance, they will come to see the beneficiary of their generosity in a warmer light.

Courage is Calling, Page 039

We are not privy to the full extent of the struggle and the burden under which others have broken. We should not try to fault them, for we can never truly appreciate their experience.

Talent is Overrated, Page 39

…research doesn’t support the view that extraordinary natural general abilities… are necessary for high achievement.

Getting to Yes, Page 39

…the best time for handling people problems is before they become people problems.

Quit, Page 39

…expected value is not just about money. It can be measured in health, well-being, happiness, time, self-fulfillment, satisfaction in relationships, or anything else that affects you.

CrazyBusy, Page 039

In the rush of today’s world you need a plan to make sure you stay genuinely connected with a human you know and like.

The Way We’re Working Isn’t Working, Page 039

By defining precisely when we’re going to undertake a behavior, we reduce the amount of energy we have to expend to get it done.

Courage is Calling, Page 039

This battle against fear is a full-time job. None of us have it handled so well that we can afford to spend much time monitoring how others are doing with theirs…

So Good They Can’t Ignore You, Page 039

No one owes you a great career… you need to earn it – and the process won’t be easy.