Quotes

It’s the Manager, Page 27

The great thing about fact-based decisions is that they overrule the hierarchy. – Jeff Bezos

Made to Stick, Page 027

No plan survives contact with the enemy.

Leading the Unleadable, Page 27

…the exceptional leader is especially focused on retaining the top talent at organizations.

Drive, Page 27

Sometimes [extrinsic motivators] work. Often they don’t. And many times, they inflict collateral damage.

How, Page 27

To thrive in a business ecosystem, you must be able [to] connect with those in it – one way or another – as never before.

Dare to Forgive, Page 027

Forgiveness overrules hatred. Forgiveness is not only stronger; it is much more clever and wise than vengeance or retribution.

Tribes, Page 027

The better you do, the better you do. Connections lead to connections. Great ideas spread.

Leaders Eat Last, Page 27

Without a Circle of Safety, people are forced to spend too much time and energy protecting themselves from each other.

Start With No, Page 27

How many people do you know who won’t let you get a word in edgewise? By being overbearing, these people are actually betraying neediness.

The Messy Middle, Page 027

Rather than fight the need for short-term rewards, you must hack your reward system to provide them.