Quotes

Drive, Page 27

In real life our behavior is far more complex than the textbook allows and often confounds the idea that we’re purely rational.

Seductive Interaction Design, Page 027

By making intentional, conscious decisions about the personality of your product, you can shape positive or negative affect responses.

How, Page 27

The workforce has become an ecosystem comprised of mutually reinforcing independent agents. An ecosystem, by definition, interacts or it does not survive.

Think Again, Page 27

What set great presidents apart was their intellectual curiosity and openness.

Leading the Unleadable, Page 27

Exceptional leadership calls for exceptional measures that go beyond the simple measures of profit or on-time delivery.

Start With No, Page 27

This is a common issue that hard-driving, alpha-male types have to deal with daily: They want to know it all, or short of that, they want to be seen to know it all.

The Way We’re Working Isn’t Working, Page 027

Learning to observe our feelings as they arise, rather than simply acting them out, allows us to make more reflective, intentional choices about how we want to show up in the world.

The Messy Middle, Page 027

Our addiction to short-term validation is so engrained that trying to defy it is hopeless. Accept this fact.

The Advantage, Page 27

At the heart of vulnerability lies the willingness of people to abandon their pride and their fear, to sacrifice their egos for the collective good of the team.

It’s the Manager, Page 27

The great thing about fact-based decisions is that they overrule the hierarchy. – Jeff Bezos