Quotes

The Enthusiastic Employee, Page 422

…an outstanding leader… wants to build an enduring organization, indeed – one that will outlast him.

Management, Page 423

There is no perfect organization. At its best, an organization structure doesn’t cause trouble.

Influence, Page 423

…traditionally opposed groups become united by a mutual enemy.

Management, Page 423

A basic rule of organization is to build the fewest possible management levels and forge the shortest possible chain of command.

Management, Page 424

Too many meetings is an indication that jobs have not been defined clearly, have not been structured big enough, have not been made truly responsible.

Management, Page 424

The rule should be to minimize the need for people to get together to accomplish anything.

Management, Page 424

An organization in which people are constantly concerned about feelings and about what other people will or will not like is not an organization that has good human relations.

The Enthusiastic Employee, Page 424

…the credibility of a boss is enormously important to employees.

Management, Page 424

Overstaffed organizations create work rather than performance. They also create friction, sensitivity, irritation, and concern with feelings.

The Enthusiastic Employee, Page 424

A lack of integrity… is toxic to the trust that is the foundation of the leader-follower relationship.