| 16197 Quotes Found |
…the effective leader sees leadership as responsibility rather than as rank and privilege.
No matter how painful or personally embarrassing the truth may be, readers step up and face it head-on.
An effective leader knows that the ultimate task of leadership is to create human energies and human vision.
We’ve rediscovered that the real key to profit is working well with other people.
Whatever the error, sin, or mistake, apologies fail when listeners know that the speaker has to say something to reassure the public but the statement feels formulaic and obligatory…
Most of us are not impressed when leaders offer the form of an apology without its essence…
When you’re highly suspicious, you tend to try to validate everything, to analyze everything to death – which ends up decreasing speed and increasing cost.
when there is incontrovertible evidence of wrongdoing, the public longs to hear authorities own up, without weaseling or blowing smoke, followed by the next part: ‘And I will do my best to ensure that it will not happen again.’









