Quotes

Sooner Safer Happier, Page 023

The majority of agility is about behavior norms, culture, rather than processes or tools. It’s people, process, and tools, in that order.

The Progress Principle, Page 023

When something unexpected or ambiguous happens, people will try to understand it and will draw conclusions about the work, their colleagues, and organization based on that event.

What Got You Here Won’t Get You There, Page 23

When we do what we choose to do, we are committed. When we do what we have to do, we are compliant.

Management, Page 023

Management is about human beings. Its task is to make people capable of joint performance, to make their strengths effective and their weaknesses irrelevant.

Hooked, Page 23

…naïve entrepreneurs often find that better products don’t always win – especially if a large number of users have already adopted a competing product.

Distracted, Page 023

Without a symphonic conductor, the music of the brain disintegrates into cacophonic noise.

Thanks for the Feedback, Page 23

…feedback in relationships is rarely the story of you or me. It’s more often the story of you and me. It’s the story of our relationship system.

Leading from the Front, Page 023

The better leader you are, the better your organization will perform and the greater the rewards you’ll receive for your role.

A Game Plan for Life, Page 023

Success is peace of mind, which is a direct result of self-satisfaction in knowing you made the effort to become the best of which you are capable.

Off Balance, Page 23

…you share a common bond with all men, women, and children, for we are all here to become the-best-version-of-ourselves.