| 15820 Quotes Found |
When we decline to get involved, to risk ourselves or our reputations, we have to understand that it is not just our own careers or life at stake.
Coordination delays will rapidly negate the potential additional productivity of adding more individuals.
When we’re freed from the mythology that we control outcomes and asked instead to concentrate on behaviors, we have a powerful tool to fight against negativity and anxiety.
Reciprocity, like generosity, ultimately serves our survival better than selfishness. It builds trust, deepens relationships, and reinforces values that serve the greater good.
One thing that is nice about NPS (Net Promoter Score) is that it is very stable over time. Since it is measuring customer satisfaction, it is not subject to minor fluctuations…
Brooks’ Law has not changed: Adding people to a late project will only make it later.
…if you can control your own distribution, you will not find yourself at the mercy of a retailer who may or may not understand your product.
We need to start thinking about waste as a forward-looking problem, not a backward-looking one. That means realizing that spending another minute or another dollar or another bit of effort on something that is no longer worthwhile is the real waste.
One of the keys to developing leaders – at any level – is seeing people not as they are or as others see them, but as they could be.









