Quotes

Management, Page 263

To obtain balanced efforts, the objectives of all managers on all levels and in all areas should also be keyed to both short-range and long-range considerations.

The Speed of Trust, Page 263

…a ‘brand’ is trust with the customer, trust with the marketplace, or even more boldly, ‘trust monetized.’

The Enthusiastic Employee, Page 263

…most people would prefer to operate with considerable autonomy, ignore the paperwork, and be able to rely on the cooperation of other units to effectively perform their job. That’s not news.

Influencer, Page 263

…the data have to be fresh, consistent, and relevant if they’re going to have much of an impact.

Flawless Consulting, Page 263

Anxiety is a natural state, best handled in the light of day.

Hacking Growth, Page 263

When something is about to sell out, is hard to get, a deal is expiring, or your customers may miss out one way or another, you’re more likely to make the sale than otherwise.

Influencer, Page 263

The fact that different groups of employees are exposed to wildly different data streams helps explain why people often have such different priorities and passions.

Deep Work, Page 263

To leave the distracted masses to join the focused few… is a transformative experience.

Mistakes Were Made (but not by me), Page 263

…history is written by the victors, but it’s victims who write the memoirs.

The Way We’re Working Isn’t Working, Page 263

Employees are seven times more likely to be loyal to leaders they believe have high integrity… than to those that do not.