Quotes

When, Page 214

Nostalgia, research shows, can foster positive mood, protect against anxiety and stress, and boos creativity. It can heighten optimism, deepen empathy, and alleviate boredom.

Focus, Page 214

Coming up with a radically innovative strategy demands perceiving a novel position, one your competitors do not see.

Dare to Forgive, Page 214

Once you have been hurt, you naturally soothe yourself by hating the person who hurt you.

The Five Dysfunctions of a Team, Page 214

The enemy of accountability is ambiguity, and even when a team has initially committed to a plan or a set of behavioral standards, it is important to keep those agreements in the open so that no one can easily ignore them.

Thanks for the Feedback, Page 214

A warning is when someone tells you the other shoe may drop; a threat is when they make sure it will squash you.

Leading the Unleadable, Page 214

As managers, as leaders, we must never waiver in our obligation to the mission we are engaged in and the group we are leading.

Focus, Page 214

Winning tactics are available to everyone, yet are overlooked by all but a few.

Dare to Forgive, Page 214

The condition of life we most want to change is the inevitability of death. Death insults us. It always wins. It mocks our wish for omnipotence and confounds our desire for control.

Leading the Unleadable, Page 214

Every time that there is a troublesome person or situation, it is an opportunity to help someone grow – perhaps even ourselves.

Pour Your Heart Into It, Page 215

Even when life seems perfect, you have to take risks and jump to the next level, or you’ll start spiraling downhill into complacency without even realizing it.