Quotes

From Paycheck to Purpose, Page 185

Hurting people hurt people. Don’t take their words personally… Instead, explore the message.

Managing Up, Page 185

Quitting is an act of courage.

The Lean Startup, Page 185

…in process-oriented work… individual performance is not nearly as important as the overall performance of the system.

Atomic Habits, Page 185

We are more likely to repeat a behavior when the experience is satisfying… Feelings of pleasure – even minor ones… teach your brain that a behavior is worth remembering and repeating.

First, Break All The Rules, Page 185

…there are only three possible routes to helping someone succeed: Devise a support system. Find a complementary partner. Or find an alternative role.

Why Managers Matter, Page 185

…[hierarchy] has always been present, in one form or another, for as long as there have been humans.

Managing Up, Page 185

While sticking things out is a noble and often useful tenet… quitting is also empowering.

The Making of a Manager, Page 185

Having a great bench is one of the strongest signs of stellar leadership because it means the team you’ve built can steer the ship and thrive, even if you are not at the helm.

Decisive, Page 185

This is one of the classic tensions of management: You want to encourage people to use their judgment, but you also need your team members’ judgments to be correct and consistent.

First, Break All The Rules, Page 186

As with all focus-on-strengths strategies, devising a support system is more productive and more fun than trying to fix the weakness.