Quotes

Never Eat Alone, Page 19

…relationships are more like muscles – the more you work them, the stronger they become.

The Enthusiastic Employee, Page 19

The effectiveness of critical business policies depends on the extent to which our assumptions about human motivation are correct.

How Big Things Get Done, Page 019

A project that enters [the ‘break-fix cycle’] is like a mammoth stuck in a tar pit.

How to Talk with Anyone about Anything, Page 019

…when it comes to our relationships, we tend to wish for – and even expect – uniformity of perspective and opinions.

Why Managers Matter, Page 019

…for many everyday business activities, employees no longer need a boss to direct them to tasks or to monitor their progress. In fact, such involvement can be demotivating.

Seductive Interaction Design, Page 019

We rarely notice… aesthetic choices, except when people get them wrong.

Why Work Sucks and How to Fix It, Page 019

Presenteeism happens everywhere, every day, because the way we measure work performance is wrong. It’s a flaw in the system, not in the people.

What Got You Here Won’t Get You There, Page 19

Successful people never drink from a glass that’s half empty.

Freakonomics, Page 019

Any incentive is inherently a trade-off; the trick is to balance the extremes.

On Becoming a Leader, Page 019

…the new bottom line is that there is no bottom line – there aren’t any lines, much less limits or logic.