 |
If you manage it [anger] properly and use it purposefully, you can get results that enhance your relationships. Really.
|
195 |
 |
To better manage your relationships, it’s critical to spot misalignments before you act, so that your actions match your impact with your good intentions.
|
216 |
 |
The ability to explain your thoughts and directly address others in a compassionate way during a difficult situation is a key aspect of relationship management.
|
222 |
 |
You are half of what it takes to keep a relationship oiled and running smoothly.
|
222 |
 |
As the boss, you must take the first step to keep the relationship from fraying.
|
99 |
 |
It’s okay to have a friendly relationship with direct reports, but you must understand the fine line between being in charge and being in the trenches.
|
102 |
 |
The power balance in lateral relationships is always open to ambiguity.
|
9 |
 |
It is much better to lose the sale and maintain a solid relationship with the client than to keep pushing a sale that won’t pan out.
|
101 |
 |
…building a close relationship early in the process is so important: it will make the difficult conversations later in the process productive.
|
221 |
 |
Each conversation we have with our coworkers, customers, significant others, and children either enhances those relationships, flatlines them, or takes them down.
|
7 |
