 |
…what makes communication effective at the workplace is that they are focused on something outside the person. They have to focus on a common task and on a common challenge. They have to be focused on the work.
|
349 |
 |
The rule should be to minimize the need for people to get together to accomplish anything.
|
424 |
 |
An organization in which people are constantly concerned about feelings and about what other people will or will not like is not an organization that has good human relations.
|
424 |
 |
Most people think they know what they are good at. They are usually wrong. People more often know what they are not good at – and even there, people are more often wrong than right.
|
481 |
 |
Amazingly few people know how they get things done.
|
484 |
 |
Organizations have to have values. But so do people. To be effective in an organization, one’s own values must be compatible with the organization’s values. They do not need to be the same. But they must be close enough so they can coexist.
|
490 |
 |
…most people, and especially highly gifted people, do not really know where they belong till they are well past their mid-twenties.
|
491 |
 |
…knowing where one belongs makes ordinary people – hardworking, competent, but mediocre otherwise – into outstanding performers.
|
491 |
 |
The first secret of effectiveness is to understand the people with whom one works and on whom one depends, and to make use of their strengths, their ways of working, and their values.
|
494 |
 |
Accept it – different people need to be informed differently. And if you don’t adjust yourself to the way each of your bosses gets the message, you’ll be ineffectual.
|
503 |
