 |
…if you have old management practices, you need to significantly change your workplace – transform your culture.
|
17 |
 |
…if you don’t know what triggers the old behavior, you’ll never change it because you’ll already be doing it before you know it.
|
19 |
 |
It’s hard to change your behavior, and it takes courage to have a go at doing something differently, and resilience to keep at it when it doesn’t work perfectly the first time (which it won’t).
|
25 |
 |
One of the laws of change: As soon as you try something new, you’ll get resistance.
|
26 |
 |
The change of behavior that’s going to serve you most powerfully is simply this: a little less advice, a little more curiosity.
|
213 |
 |
…acknowledge the pattern that everyone already sees, and be clear that you’re trying hard to change.
|
96 |
 |
…once we identify the contours of a system, we can often make useful changes that don’t require that people change their personalities.
|
143 |
 |
People do get better when they apply themselves, and people apply themselves when they believe they can get better.
|
193 |
 |
Our capacity to attend to change is a limited resource. Hence, less is more (more or less).
|
258 |
 |
In any contest between change and the status quo, the status quo has home field advantage. All things being equal, we won’t change.
|
261 |
