 |
The way you conduct yourself in listening and responding will build the foundation of trust.
|
55 |
 |
As W. Edward Deming and many others have said, ‘Trust but verify.’
|
58 |
 |
…when you need trustworthy information, go find an expert – someone more experienced than you. Just keep them talking about the past and the present, not the future.
|
120 |
 |
Trusting a process can permit us to take bigger risks, to make bolder choices.
|
253 |
 |
…true trust comes from knowing, not from blind faith.
|
60 |
 |
…obsession is the only way to stay on top, because you can trust that your competitors are thinking about their jobs in the shower. Advantages do not stay static.
|
67 |
 |
…once you start breaking commitments to yourself and the people around you, the whole system of discipline – the trust you build up in yourself to be in control of things – breaks down.
|
90 |
 |
…trust is not some soft, illusive quality that you either have or you don’t; rather, trust is a pragmatic, tangible, actionable asset that you can create…
|
2 |
 |
…[trust] is the key leadership competency of the new global economy.
|
2 |
 |
Simply put, trust means confidence. The opposite of trust – distrust – is suspicion.
|
5 |
