 |
Organized human endeavor should not be run as a benevolent dictatorship; rather, leaders should be helping people bring their full selves to work.
|
155 |
 |
Reducing work in progress (WIP) reduces end-to-end lead time, time to learning, time to pivot, time to realizing and maximizing value. It increases agility.
|
176 |
 |
For knowledge work, the main cost in a value stream is people. This cost cannot (and should not) be easily turned on or off.
|
190 |
 |
By making the system of work pull-based, the work flows at the capacity of the system, revealing the capacity itself which can then be improved.
|
206 |
 |
Regardless of what is being measured, measure the work not the worker and focus on the trend over time rather than the absolute, as contexts vary.
|
274 |
 |
With transparency comes the ability to measure flow, to look at trends, and to see the impact on the changes we make on our ways of working.
|
319 |
 |
…in order to survive and thrive, organizations need to have competence in the new means of production and new ways of working.
|
327 |
 |
…be careful that your work friendship [with your boss] doesn’t cross the line into the overly personal zone. It’s tricky to navigate and even harder to identify.
|
132 |
 |
…we all know you can’t please everyone in life, and certainly not in the workplace.
|
126 |
 |
Those who work later in the day get noticed and respected more than those who are all alone in the office at the crack of dawn.
|
148 |
