 |
Far too many managers are unaware of the importance of progress and therefore neither worry about it nor act to support it.
|
158 |
 |
This is how a manager creates psychological safety – by focusing on the work and what can be learned from it, rather than berating subordinates for errors.
|
177 |
 |
By considering how your judgment may be wrong, you might come up with an overlooked reason and change your mind.
|
270 |
 |
When a dealer, vendor, agent, or employer quotes you a figure, take a deep breath, and don’t make any commitments until you’ve had a chance to think of reasons why that price might be unreasonable.
|
271 |
 |
Whether it is you, your customer, or a colleague, assess without judgment or you may end up as the one being judged.
|
049 |
 |
On our path to achieving a goal we inevitably encounter obstacles. Some of the more familiar ones, aside from other people, are sacrifices of time, money, power, love, resources, and inner strength.
|
018 |
 |
…you are more likely to extend your business and have a fulfilled life if you have the attitude that there are always new customers out there…
|
021 |
 |
On the whole, resources are likely to come to you in greater abundance when you are generous and inclusive and engage people in your passion for life.
|
021 |
 |
A leader does not need a podium; she can be sitting quietly on the edge of any chair, listening passionately and with commitment, fully prepared to take up the baton.
|
076 |
 |
Abstractions that we unwittingly treat as physical reality tend to block us from seeing the way things are, and therefore reduce our power to accomplish what we say we want.
|
107 |
