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…’empowerment’… should be done only if the recipients of newfound authority have the necessary sense of perspective to act on it wisely.

Effective adaptation to emerging threats and opportunities requires the disciplined practice of empowered execution.

…the speed and interdependence of our current environment means that what we cannot know has grown even faster than what we can.

Attention studies have shown that most people can thoughtfully consider only one thing at a time, and that multitasking dramatically degrades our ability to accomplish tasks requiring cognitive concentration.

A leader’s words matter, but actions ultimately do more to reinforce or undermine the implementation of a team of teams.

…a system requires shared consciousness before it can reap the benefits of empowered execution.

Just as empowerment without sharing fails, so does sharing without empowerment.

The new world… is equal parts exciting and frightening. Human interaction – not just in the context of management – is changing tremendously.

We’re engaged by situations in which we see our actions modify subsequent results.

We may know better, but we continue to judge a book by its cover.