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By design, every computer and video game puzzle is meant to be solvable, every mission accomplishable, and every level passable by a gamer with enough time and motivation.

…hope of success is more exciting than success itself. Success is pleasurable, but it leaves us at a loss for something interesting to do. If we fail, and if we can try again, then we still have a mission.

The happiness we get from cheering on friends and family ensures our personal investment in other people’s growth and achievements.

…when we see success or failure as an entirely individual affair, we can’t bother to invest time or resources in someone else’s achievements.

The more we focus on ourselves and avoid a commitment to others… research shows, the more we suffer from anxiety and depression.

Thinking about death is one of the most highly recommended happiness activities, but it’s also one of the most difficult to convince ourselves to undertake.

Middle managers – especially those who deal with the outside world, like people in sales – are often the first to realize that what worked before doesn’t quite work anymore; that the rules are changing.

…misalignment between corporate statements and operational actions hints at more than the normal chaos that you have learned to live with.

Timing is everything. If you undertake these changes while your company is still healthy, while your ongoing business forms a protective bubble in which you can experiment with the new ways of doing business, you can save much more of your company’s strength, your employees and your strategic position.

By learning from the painful experience of others, we can improve our ability to recognize a strategic inflection point that’s about to affect us. And that’s half the battle.