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If you don’t have a proper diagnosis, you won’t have the correct prescription. Asking too few questions is asking to fail…
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71 |
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Customers love questions. Customers love to talk. Customers feel more secure with the salesperson who asks questions and listens and takes notes.
|
72 |
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Customers are more impressed by intelligent, legitimate get-to-the-problem questions than they are by a phony inquiry.
|
87 |
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The Rainmaker prepares for the input sessions with carefully crafted needs analyses and situation-understanding questions. No question is too trivial, too obvious, too mundane to ask.
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139 |
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’What am I not asking’ is asked by the most confident, most customer-concerned, most professional of professionals. And good customers want to be asked this fantastic leave-no-stones-unturned question.
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141 |
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The unwillingness or inability to ask good questions is a serious weakness…
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102 |
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If you master the art of questioning, your work as a negotiator will benefit enormously.
|
102 |
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The single most important fuel that you have, the most important behavior goal and habit you can develop, is your ability to ask questions.
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101 |
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As a negotiator, questions are the fuels we use to lead the adversary to a vision that will serve as a catalyst for a decision.
|
103 |
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Asking questions is a science and an art. The science is in how you intellectually construct a question. The art is found in how you ask it: your tone of voice, your creative choice of words, your behavior and remarks before asking your question.
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104 |