 |
Take the time to build the protocol that has the best average cost, even if it’s not the most natural option in the moment, as the long-term performance gains can be substantial.
|
186 |
 |
…sometimes a little extra complexity can unlock a lot more performance.
|
187 |
 |
When it comes to peak performance, rehearsal matters.
|
150 |
 |
…good negotiators know that their job isn’t to put on a great performance but to gently guide their counterpart to discover their goal as his own.
|
81 |
 |
In the broader context of professional performance, sooner or later most professionals will have to submit to ratings, one way or another, or bear the consequences…
|
121 |
 |
High-skilled performance, including business executives, will have some kind of coach. There will be too much value at stake…
|
202 |
 |
…most people are reasonable in what they expect in terms of treatment and are eager to perform in a way that makes them feel good about their performance.
|
39 |
 |
…organizations with enthusiastic employees are, on average, much higher performing organizations than the rest.
|
69 |
 |
…research… plus simple logic, suggests that the relationship between morale and performance is reciprocal: each is both a cause and an effect of the other.
|
87 |
 |
…management that encourages teamwork achieves higher performance because… teamwork elevates the ‘spirit’ – the motivation, the enthusiasm – of employees.
|
88 |
