 |
There is no perfect organization. At its best, an organization structure doesn’t cause trouble.
|
423 |
 |
A basic rule of organization is to build the fewest possible management levels and forge the shortest possible chain of command.
|
423 |
 |
An organization in which people are constantly concerned about feelings and about what other people will or will not like is not an organization that has good human relations.
|
424 |
 |
Overstaffed organizations create work rather than performance. They also create friction, sensitivity, irritation, and concern with feelings.
|
424 |
 |
…organizational changes should not be undertaken often and should not be undertaken lightly. Reorganization is a form of surgery, and even minor surgery has risks.
|
425 |
 |
Organization structure should make self-control possible and should encourage self-motivation.
|
428 |
 |
An organization must be capable of producing tomorrow’s leaders from within.
|
429 |
 |
In any organization, regardless of its mission, the CEO is the link between the inside, that is, the organization, and the outside, that is, society, the economy, technology, markets, customers, the media, public opinion.
|
464 |
 |
Organizations have to have values. But so do people. To be effective in an organization, one’s own values must be compatible with the organization’s values. They do not need to be the same. But they must be close enough so they can coexist.
|
490 |
 |
Organizations are no longer built on force. They are increasingly built on trust. Trust does not mean that people like one another. It means that people can trust one another.
|
496 |
