 |
…we’re obligated as managers to get the most out of our directs as we can.
|
147 |
 |
If you’re like most managers, you’ve learned that if you assign additional work, and give it a long deadline, it’s unlikely to get done.
|
156 |
 |
If you’re a manager, your key to long-term success is to master the art of delegation.
|
166 |
 |
Never ask a question whose answer you don’t intend to honor.
|
180 |
 |
…how long that employee stays and how productive he is while he is there is determined by his relationship with his immediate supervisor.
|
8 |
 |
A manager has got to remember that he is on stage every day: His people are watching him. Everything he does, everything he says… sends off clues to his employees.
|
13 |
 |
The employee’s immediate manager directly influences the items most consistently linked to turnover. This tells us that people leave managers, not companies.
|
31 |
 |
…from the employees’ perspective, managers trump companies.
|
33 |
 |
Great managers… recognize that each person is motivated differently and that each person has his own way of thinking and his own style of relating to others.
|
55 |
 |
…in turbulent times, the manager is more important than ever.
|
57 |
