 |
Delivering on time with high quality is a measure of success. If you do not deliver to expectations, projects will not be deemed as successful. You will not be deemed as successful.
|
25 |
 |
…if I ask a leader to deliver a project with a key set of attributes by a specific date and that leader doesn’t challenge me, that leader has made a commitment.
|
185 |
 |
The commodity isn’t what’s important – the way it’s delivered is.
|
73 |
 |
If you really want to build trust, you have to know what ‘results’ mean to the person to whom you’re delivering.
|
176 |
 |
…give someone a realistic delivery date instead of giving them the false promise of what they want to hear – it’s much better to do it up front than to disappoint them later.
|
198 |
 |
…high-trust organizations are consistently able to create and deliver more value to their customers.
|
255 |
 |
Numbers don’t lie. As with facts, they also are stubborn things. You deliver the numbers or you didn’t.
|
84 |
 |
The ideal guarantee is backed up by a tangible penalty if you don’t deliver on it.
|
64 |
 |
The emerging trend among leading-edge businesses today involves delivering not so much a better product, but a better experience to their customers.
|
54 |
 |
A brilliant business case, packaged and delivered in the wrong way, can create indifference, suspicion, anger, or cynicism…
|
48 |
