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…the final step to transforming performance is following up with people to help them recognize and therefore further embed the habits they are developing.
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182 |
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Simply knowing what emotion you’re experiencing and being able to give it a label can transform your emotional experience and help you feel more at ease.
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151 |
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…companies are trying to transform their tellers/salespeople/clerks into ‘consultants.’ They have realized that learning always breeds loyalty.
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140 |
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By telling you that you can transform nontalents into talents, these less effective managers are not only setting you up to fail, they are intrinsically blaming you for your inevitable failure.
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160 |
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In successful transformations the answer is, at one level, very simple: when you have too much work, jettison some.
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152 |
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…if you have old management practices, you need to significantly change your workplace – transform your culture.
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17 |
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Talking can transform minds, which can transform behaviors, which can transform institutions. – Sheryl Sandberg
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175 |
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Time is the enemy of transformation.
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227 |
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Unwavering hope that all those hard-core jerks are going to be transformed into nice people is a recipe for one reliable disappointment after another.
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134 |
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…real leadership transformation starts and ends with you.
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204 |