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Emotionally intelligent leaders… will release a powerful force: the collective energy of the organization to pursue any business strategy.
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223 |
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The key to shifting… in the right direction lies in cultivating a dispersed cadre of leaders who will create emotionally intelligent groups.
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225 |
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Developing a new leadership style often means fundamentally changing how one operates with other people.
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226 |
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For leadership development to succeed, top management needs to demonstrate that commitment comes from the top.
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227 |
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…you can’t ignore culture – and you can’t hope to change it one leader at a time.
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232 |
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Resonant leaders know when to be collaborative and when to be visionary, when to listen and when to command.
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248 |
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[Resonant leaders] have genuine passion for their mission, and that passion is contagious.
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248 |
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…the best of breed lead not by virtue of power alone, but by excelling in the art of relationship, the singular expertise that the changing business climate renders indispensable.
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248 |
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Too often, leaders ignore their people problems for too long because they’re afraid of conflict…
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The exceptional leader will face the problem fearlessly, directly, and quickly with the skill to transform the difficult people into the tremendous…
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