 |
It is critical to make your message very concise. You want the key message to be heard. You want it to have impact. You want it to lead to positive change.
|
75 |
 |
Exceptional leaders are fearless in setting their expectations of excellence in clear language before and during a project, as well as in the way they handle deviations from the expectations…
|
125 |
 |
Accept in your mind that no is a powerful, useful, and actually positive word.
|
162 |
 |
As we learn a language, accents, and ways of speaking, we also learn ways of thinking, feeling, and relating.
|
150 |
 |
Feelings express truth, and they have a way of rising to the surface through our reactions and body language, despite the words we choose.
|
185 |
 |
This is the essence of discovery: to move from the language of innocence… to accountability…
|
169 |
 |
…a simple and effective shift you can make is to remove the word but from your vocabulary and substitute the word and.
|
30 |
 |
Human conduct is more complicated than what the language of law can describe.
|
89 |
 |
The language a group chooses… exerts a remarkable and powerful influence on the conduct that follows it.
|
96 |
 |
Transcending the rules-trapped language of can and embracing the values-inspired language of should illuminates the pathways to truly innovative solutions…
|
97 |
