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Part of your job as a boss (and as a human being) is to acknowledge and deal with emotional responses, not to dismiss or avoid them.

Rather than avoiding risk, if you take intelligent risks, it will give you a competitive edge.

…the first tactic for helping people find greater personal motivation is to avoid demotivating them by inviting choice rather than giving orders.

…the impulse to avoid painful truths, just like the impulse to avoid pain itself, is a part of human nature.

Simply being aware that you and your company are capable of lying to yourselves and tailoring facts to fit your preconceptions is important. You can’t avoid blind spots when you drive.

…tell the truth. Doing so can help you to avoid denial.

…learn to recognize situations in which mistakes are likely and try harder to avoid significant mistakes when the stakes are high.

…many people are overconfident, prone to place too much faith in their intuitions. They apparently find cognitive effort at least mildly unpleasant and avoid it as much as possible.

…hostile stereotyping can have dreadful consequences, but the psychological facts cannot be avoided: stereotypes, both correct and false, are how we think of categories.

…responsibility for avoiding the planning fallacy lies with the decision makers who approve the plan.