 |
The majority of agility is about behavior norms, culture, rather than processes or tools. It’s people, process, and tools, in that order.
|
023 |
 |
The biggest impediment to flow, to better outcomes, might be in behavioral norms, leadership, finance, HR, PMO, real estate, governance committees, and so on.
|
026 |
 |
…behavioral norms that are in an organization are the biggest lever in transforming ways of working.
|
046 |
 |
A focus only on tooling will have minimal improvement on outcomes if processes, the system of work, and behavioral norms, how people are organized and incentivized, are not changing.
|
261 |
 |
…[research] concluded that empathy between team members and a group norm of emotional support was the best, most consistent predictor of a team’s success.
|
224 |
 |
…high performance refers to succeeding beyond standard norms, consistently over the long term.
|
014 |
