 |
Once you’ve understood your counterpart’s worldview, you can build influence.
|
225 |
 |
We eventually will cease to understand significant parts of the science underlying our jobs and lives – many of us already have.
|
205 |
 |
It’s not much of a leap to think we will arrive at the point – or maybe we already have – where no one understands the equations being written down.
|
215 |
 |
…understanding your co-workers is kind of a pre-requisite to success. You’re not going to make it without their help, so you have to learn how to talk to them and how to appreciate them. – Gordon Bethune
|
436 |
 |
…we know that emotion is rarely absent in people’s relationships, including the relationships between mature businesspeople, and that misperceptions and misunderstandings frequently arise.
|
366 |
 |
Genuine leadership requires an understanding of what the follower wants and how the leader can help them get it.
|
416 |
 |
The first step in understanding a new product or service is to figure out it if it is fundamentally value-creating or value-destroying.
|
85 |
 |
The goal of… early contact with customers is not to gain definitive answers. Instead, it is to clarify at a basic, coarse level that we understand our potential customer and what problems they have.
|
89 |
 |
Cognitive empathy gives us the ability to understand another person’s ways of seeing and thinking.
|
99 |
 |
’Theory of mind,’ the understanding that other people have their own feelings, desires, and motives, lets us reason about what someone else might be thinking and wanting.
|
100 |
