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…without self-control and emotional regulation, [negotiating using calibrated questions] doesn’t work.

High self-control predicts not just better grades, but also a good emotional adjustment, better interpersonal skills, a sense of security, and adaptability.

Self-control is a short-term strategy, not a long-term one. You may be able to resist temptation once or twice, but it’s unlikely you can muster the willpower to override your desires every time.

This is the secret to self-control. Make the cues of your good habits obvious and the cues to your bad habits invisible.

…you must control your needs, your positive and negative expectations, your fears, your ego, your responses, and your decisions. You must not expect to manage wins or losses, because you can’t do this.

…all of us can find tangible and intangible rewards in self-knowledge and self-control, because if you go on doing what you’ve always done, you’ll go on getting what you’ve always got – which may be less than you want or deserve.

Management by objectives and self-control assumes that people want to be responsible, want to contribute, want to achieve… we know that people tend to act as they are expected to act.

Organization structure should make self-control possible and should encourage self-motivation.

…in reality, self-control is a complex and fascinating concept that is central to fostering the reflective thinking skills and deep engagement in learning that are so needed, individually and collectively, in the digital age.

…self-control is the essence of looking – literally and cognitively – before you leap.