 |
…the noncustomers of an enterprise… are as important as the customers, if not more important.
|
075 |
 |
That business purpose and business mission are so rarely given adequate thought is perhaps the most important single cause of business frustration and business failure.
|
101 |
 |
Making a living is no longer enough. Work also has to make a life. This means that it will be more important than ever to make work both productive and achieving.
|
190 |
 |
[Knowledge workers], and only they, own and control the most expensive of the means of production – their education – and their most important tool – their knowledge.
|
209 |
 |
A company that is expanding rapidly is well-advised to bring into important positions a few seasoned and older outsiders who have made a career elsewhere.
|
240 |
 |
Management should not appoint anyone who considers intelligence more important than integrity. This is immaturity – and usually incurable.
|
287 |
 |
The things a person cannot do are of little importance; instead, you must concentrate on the things they can do and determine whether they are the right strengths for this particular assignment.
|
310 |
 |
An organization can perform only to the capacity of its individual workers; thus people decision must be right. There are dead-end jobs. But there are no unimportant jobs.
|
312 |
 |
Because controls have such an impact, it is important that we select not only the right ones but also the appropriate ones, to enable controls to give right vision and to become the ground for effective action.
|
325 |
 |
In the long run, information about the outside may be the most important information managers need to do their work. At the same time, it is the one that still has to be organized.
|
354 |
