 |
Sometimes we get so distracted that it’s hard to tune out enough to be able to tune in at all.
|
147 |
 |
If a warrior keeps death in mind at all times and lives as though each day might be his last, he will conduct himself properly in all his actions.
|
059 |
 |
In any human interaction, the required amount of communication is inversely proportional to the level of trust.
|
066 |
 |
…action items for CEOs: Build a culture that rewards – not punishes – people for getting problems into the open where they can be solved.
|
067 |
 |
Business management must always, in every decision and action, put economic performance first. It can justify its existence and its authority only by the economic results it produces.
|
026 |
 |
…end-uses are no longer uniquely tied to a certain product or service… Increasingly, the same want is being satisfied by very different means.
|
075 |
 |
It is the want that is unique, and not the means to satisfy it.
|
075 |
 |
Consumerism demands that business starts out with the needs, the realities, the values of the customer. It demands that business define its goal as the satisfaction of customer needs. It demands that business base its reward on its contribution to the customer.
|
098 |
 |
The most productive innovation is a different product or service that creates a new potential of satisfaction, rather than an improvement.
|
099 |
 |
Instead of searching for the right organization, management needs to learn to look for, to develop, to test: The organization that fits the task.
|
113 |
