 |
…systems are, by definition, controls – and the more control you take away from the people on the ground, the less creative they can be…
|
033 |
 |
There’s no replacement for learning a system from the ground up.
|
037 |
 |
The curricula of most school systems seem to divide into two broad groups: the useful disciplines and the useless ones.
|
061 |
 |
Far from looking to the future, too often [systems of mass education] are facing stubbornly towards the past.
|
047 |
 |
While industrial systems may be standardized, mechanistic and linear, human life simply is not.
|
059 |
 |
The more deeply you’re enmeshed in yesterday’s success system, the more impossible it is for you to imagine what tomorrow’s success system will be.
|
230 |
 |
Humans make mistakes. A well-designed system expects its users to err and is as forgiving as possible.
|
112 |
 |
Well-designed systems tell people when they are doing well and when they are making mistakes.
|
118 |
 |
…we all systematically underpredict the degree to which arousal completely negates our superego, and the way emotions can take control of our behavior.
|
099 |
 |
Our irrational behaviors are neither random nor senseless – they are systematic and predictable.
|
239 |
