 |
Sometimes… a boss can avoid open disobedience by simply ignoring a superior’s idiocy and just doing what is best.
|
168 |
 |
…sometimes [bosses] encourage their people to join them in doing a crummy job. And such intentional ineptitude is sometimes the best option for enhancing performance and collective humanity.
|
171 |
 |
Most bosses are expected to do so many things that it is often impossible to perform each chore perfectly – or even very well.
|
172 |
 |
The best bosses learn when they can and should ignore the least important demands from others. But some demands can’t be avoided even though they have little, if any, impact on people or performance.
|
172 |
 |
…creative incompetence must be used with great care, but it is something that every good boss keeps in his or her tool kit.
|
173 |
 |
[Good bosses] protect their people from enemies up the chain, especially bosses who undermine their charges’ ability to get work done and make them miserable.
|
174 |
 |
Embarrassing your crummy boss is a good way to get yourself fired in many places.
|
175 |
 |
We human beings are quirky creatures, something that no boss should ever forget.
|
177 |
 |
…shielding people is painful but often effective. Bosses who take the heat for their people build loyalty; when you take the heat for someone’s errors, they definitely owe you.
|
177 |
 |
The best bosses don’t delay or duck difficult deeds.
|
181 |
