 |
Trust what you see more than what you hear.
|
151 |
 |
It’s amazing how this seemingly small thing – simply paying fierce attention to another, really asking, really listening, even during a brief conversation – can evoke such a wholehearted response.
|
94 |
 |
There is so much more to listen to than words. Listen to the whole person.
|
103 |
 |
When we listen beyond words for intent, for the scaffolding on which the story hangs, clarity and character emerge.
|
104 |
 |
Remember, people sometimes have to hear something seven times before they really hear it for the first time…
|
174 |
 |
It turns out – and this is based in scientific research – that we literally only hear what we listen for.
|
74 |
 |
Quiet Leaders… listen to people as though they have all the tools they need to be successful, and could simply benefit from exploring their thoughts and ideas out loud.
|
76 |
 |
An agenda clouds our ability to listen to people as their potential. We’re suddenly too close, we’re lost in our own agenda instead of seeing the other person’s possibilities.
|
82 |
 |
…using visuals draws listeners in and allows them to make their own mental maps of your ideas.
|
91 |
 |
Clarifying requires listening to people intently – though at a high level – listening for patterns rather than to every detail.
|
140 |
