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Getting fired or receiving a bad performance review are classic unfreezing events. Events like these defy the view of ourselves as competent professionals; they can make us realize we are not in the driver’s seat…

…in order to survive and thrive, organizations need to have competence in the new means of production and new ways of working.

[Incompetent] bosses devastate morale, demolish productivity, and destroy motivation. Yet they exist everywhere.

Competent people focus on and get results. Incompetents don’t.

Achieving competence – in anything – requires experience, exposure, and practice… [it] also requires an opportunity and willingness to learn.

Competent managers have to be able to manage people. This requires emotional intelligence, people skills, and communication skills.

Unless you determine that your Incompetent Boss is a Fraud or a bad person, start out on the side of empathy and compassion.

The experience of the human race indicates strongly that the only person in abundant supply is the universal incompetent.

In the professional world, we’re accustomed to hiring for competence… but if you want extraordinary results, it can’t be the only thing you seek.

…women who don’t advocate for themselves at all are not seen as competent leaders.