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Employees are seven times more likely to be loyal to leaders they believe have high integrity… than to those that do not.

…leaders who want their organizations to succeed will once again have to reward, even cosset, those employees who have the best ideas.

…the organization must offer its employees the kinds of experiences that will enable them to learn and, finally, to lead.

The most loyal employees feel their leaders genuinely care about them…because their leaders genuinely do care about them.

In our modern day and age, it is the employee who bears the most cost for the money companies and their leaders make.

…inside an organization, a company must provide for the protection of its people by building a culture in which employees feel psychologically safe and feel like their employer cares about them as human beings.

When companies and the people who lead them act with courage and integrity, when they demonstrate that they are honest and of strong character, they are often rewarded with good will from customers and employees.

When you expect your employees to act like adults, they generally do. If you treat them like children, then get ready for your company to turn into one big Barney episode.

When things go wrong in your company, nobody cares. The media don’t care, your investors don’t care, your board doesn’t care, your employees don’t care… And they are right not to care.

…often candidates who do well in interviews turn out to be bad employees.