 |
…we don’t always want to exercise our highest powers of attention, yet if we cannot focus, observe, or judge well, the choice is lost.
|
262 |
 |
…whether a company has made the choice to put their team and their customers at the center of every decision will be what separates the great ones from the pack.
|
006 |
 |
…whatever you do for a living, you can choose to be in the hospitality business…
|
019 |
 |
The first time someone comes to you with an idea, listen closely, because how you handle it will dictate how they choose to contribute in the future.
|
116 |
 |
Generally, people make good choices in contexts in which they have lots of experience, good information, and prompt feedback…
|
013 |
 |
Freedom to choose is the best safeguard against bad choice architecture.
|
016 |
 |
…choices depend, in part, on the way in which problems are described.
|
039 |
 |
In economics (and in ordinary life), a basic principle is that you can never be made worse off by having more options, because you can always turn them down.
|
049 |
 |
Markets provide strong incentives for firms to cater to the demands of consumers, and firms will compete to meet those demands, whether or not those demands represent the wisest choices.
|
059 |
 |
…people will be more likely to override the default if the outcome is obviously bad and the cost of opting out is low.
|
110 |